Refund and Returns Policy
At Meesh’s, we are committed to ensuring your utmost satisfaction with every purchase you make from us. However, we understand that there may be instances where you may need to return or exchange a product. Therefore, we have formulated a comprehensive Refund and Returns Policy to facilitate smooth and hassle-free processes for our valued customers.
1. Eligibility for Returns
We accept returns for eligible products under the following conditions:
- The product is damaged, defective, or significantly different from what was ordered.
- The product is unused, unworn, and in its original condition with all tags intact.
- The return request is made within 3 days from the date of delivery.
2. Initiation of Return Process
To initiate a return or exchange, please follow these steps:
a. Contact Us: Reach out to our customer service team via phone at 0342 5772395 or email us at info@meeshas.com. Provide us with your order details and reason for return.
b. Inspection: Our team will review your request and provide further instructions regarding the return process.
c. Return Shipment: Once your return request is approved, carefully package the item(s) and ship it to:
Meesh’s Shop #106, Ishrat Plaza, Karachi, Pakistan
3. Refund Process
Upon receiving the returned item(s) and verifying its eligibility, we will initiate the refund process. Please note the following:
- Refunds will be issued in the original form of payment.
- Processing time for refunds may vary depending on the payment method and your financial institution.
4. Exclusions
Please be aware of the following exclusions to our return policy:
- Products marked as non-returnable or final sale.
- Items damaged due to misuse, neglect, or improper care.
- Personalized or customized items.
5. Exchange Policy
If you wish to exchange your product for a different size, color, or style, please contact us within 7 days of receiving your order. We will assist you in processing the exchange, subject to product availability.
6. Contact Us
If you have any further queries or require assistance regarding our Refund and Returns Policy, feel free to reach out to us:
Phone: 0342 5772395
Email: info@meeshas.com
At Meesh’s, your satisfaction is our priority, and we strive to ensure a seamless shopping experience for all our customers. Thank you for choosing us for your fashion needs!